15 Sep 12
September 19th, 2012Background to Apple designing their own CPUs →
September 19th, 2012Most of the smartphone boom has been powered by ARM’s processor architectures (whoo! UK based company!).
Apple have been acquiring processor architecture talent and deals with ARM, which is just starting to really pay off with the iPhone 5. This is one of the edges Apple has over other smartphone makers.
And I think processor architecture is super interesting. When you look at a computer, it starts off pretty simple. (e.g. hit keys and letters appear on the screen) As you look at it deeper, it gets more and more complex, until you get to the processor. This is where the complexity starts to unravel, and you discover simple logic circuits doing simple things.
Charges for phone unlocking
September 18th, 2012The practice of locking phones bought under a contract is pretty rubbish. However, my experience has been that towards the end of your contract, when you’ve finished paying off the phone subsidy, carriers unlock your phone, that you now fully own.
However, Three UK are refusing to unlock my iPhone, which has just reached the end of its contract, without me paying a £15.32 administration fee. An admin fee they want me to pay, for them to undo the shitty thing they did to my phone.
I’ve tried escalating the issue, but even the complaints department won’t budge on this policy. I’m not sure what I can do next. I’m tied to Three unless I pay the fee.
I’ve sent the following email to David Dyson, Three CEO (I had to guess his email address), but don’t expect that to reach him. Worth a punt.
Hi David
I’ve been a happy Three customer over the last two years. Now that my current contract has expired, I’m planning to buy a new phone, and start a new contract, hopefully with Three again.
However, I’m preparing my old phone, which is now completely out of contract, and therefore fully paid for, but your customer services and complaints team refuse to get me the unlocking code without charging an admin fee of £15.32.
This fee is completely unfair. I’ve paid for the phone outright now that the contract has expired.Please can you have a look at your policies around handset unlocking charges. I understand that phone locking is considered necessary when the handset price is subsidised by the contract, but once the contract has been paid for I should be released from any obligation, and given the freedom to use the handset as I like, including on any network.
I have a case number for my complaint: [redacted] My current handset is an iPhone 4, bought from 3 with a contract 2 years ago.
All the best
Matthew
Update: Three’s executive office called me, but they won’t budge on the unlocking admin fee. They insist charges to unlock are standard practice, but it hasn’t been my experience:
- O2 UK – no charge, even during the contract
- Vodafone UK – no charge for contract phones
- Three Ireland – No charge once you’ve completed the contract
Daft Punk are so cool →
September 11th, 2012This is an article about them from 1997, about their origins.
Daft Punk have a reputation for being difficult that would shame Dave Clarke. They won’t have their photograph taken unless their faces are obscured. They ooze a bored hauteur onstage, barely moving, never smiling. They stormed out of a press conference at the prestigious Transmusicalles festival when someone asked them a “stupid” question. They sat in attitude-laden silence on the Heavenly Social tour bus, while the Chemicals and co got wasted and auctioned off pills. Another magazine described them as “surly”. Their press officer tells me their last interviewer gave up and went home after 20 minutes of blank stares and monosyllabic answers.
Eventually, they settle on clown masks with protuberant red noses. They look at each other… and burst out laughing.
Should AI get rights?
September 8th, 2012I’ve sometimes wondered about the likes of The Animatrix and Battlestar Galactica, whether if we do produce AI that wants to be alive or have other rights, will we be mature enough to give them those rights. I really hope we will be, but people are pretty slow to adapt to change. But! We’ve had lots of sci-fi stories to help us ponder and prepare for that day. Maybe we’ll have prepared ourselves. (If you haven’t seen The Second Renaissance from The Animatrix, then definitely watch it.)
Sadly, from the looks of this article on TechDirt and its comments, from a generally intelligent community, it looks liked here’s no hope we’ll skip the atrocities the next time there’s an oppressed group in our society.
A Dummy’s Guide to DC Comics’ “New 52” Batman Titles →
September 2nd, 2012Pretty good, basic guide to the current (four!) different Batman comics. DC rebooted all their comics last year (September? 2011) and this summarizes how the comics featuring Batman as the main character fit together.
However, it seems they all exist in the same timeline/universe, so I’m not sure how well they cross over.
I’ve been reading older Batman comics for about a year, and I’m eager to get into reading the current ones, but the number of them to choose from has made it hard to get started.
Daddyyy
August 31st, 2012When I got home from work last night, Oscar saw me from the kitchen and, for the first time, came running and shouting to the door to meet me! It’s the most touching ‘first time’, yet.
Although, ‘running and shouting’ was more ‘grunting and dragging himself across the floor at a glacial rate’. He made it half way before I gave in and stepped to him.
Apple Store may be shifting from customer experience to profit machine →
August 29th, 2012This is sad news about Apple’s retail stores. The thing that’s fascinating about Apple is their dedication to being great. I can’t help believing they’re getting it wrong here.
The Apple stores are so successful in terms of revenue, but don’t get that good margins (i.e. they spend a lot on the stores and staff). Maybe the costs have gotten a bit silly, and all we’re seeing is self-control. But surely the retail stores do more than sell directly. Their presence improves Apple’s image and provides a contact-point for any potential customer, regardless of whether they actually make the purchase elsewhere or online. How many purchases have been made outside the retail stores, but because of the retail stores?
It’s also hard to feel excited when the new guy in charge of Apple retail is he previous head of Dixons (and Currys and PC World). Who is well served by going to those shops?!
This is one of the reasons we had riots last year →
August 28th, 2012A 17 year old black teenager in London says he’s been stopped-and-searched without cause fifty times since he was 14, and that on a number of occasions this has included bullshit charges (later dropped), wild accusations, strip searches, and detention in police cells. None of these stops has led to a conviction.
The last time he ended up in court with PC John Lovegrove accusing the teenager of assaulting him during a stop-and-search. The case fell apart when CCTV footage showed no such thing happened.